I received my shoes however they were too small despite going up 1/2 size as suggested. I have attempted to contact Joola via the product exchange form, via email & via direct message with no response.
I am very disappointed with the lack of response.
JOOLA AUSTRALIA
JOOLA Magnus 3S Dual 14mm Pickleball Paddle (Global)
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Built for aggressive play, the elongated shape of the Magnus 14mm offers a longer hitting surface paired with a shorter handle, giving players enhanced power and extended reach, especially effective for one-handed backhands and attacking volleys. The durable construction of the 3S paddle lineup means minimal break-in time, so the Magnus Pro 3S Dual 14mm plays consistently, right out of the package and long into your season. Making its debut in a bold new look, the Magnus Pro 3S Dual adds a splash of yellow to its signature pink, creating a dual-color gradient that stands out in any paddle stack.
The Magnus Pro 3S Dual pickleball paddle is UPA-A pro-certified and USAP PBCoR.43 Certified.
Propulsion Core
The patent-pending propulsion core allows for explosive power on drives, counters, and speed ups, but with refined feel and control on resets, drops and dinks.
NFC Chip Accessible
Unlock the JOOLA experience with NFC chip-enabled pickleball paddles. Tap your phone to the handle to authenticate your paddle and unlock an exclusive product experience through JOOLA Connect.
Charged Carbon Surface
An additive bonding process that strengthens the surface of the racket and provides a crisper feel with greater energy yield. The result is impressive feedback with a livelier response.
Elongated Shape
A longer hitting surface combined with a shorter handle for added power and reach.
Larger Hitting Area
The larger hitting area improves control, making it easier to keep the ball in play longer and creating a more beginner-friendly playing experience.