I received my shoes however they were too small despite going up 1/2 size as suggested. I have attempted to contact Joola via the product exchange form, via email & via direct message with no response.
I am very disappointed with the lack of response.




JOOLA AUSTRALIA
Onset Pickleball Pack
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Begin your pickleball journey with the JOOLA Seneca Onset Pickleball Paddle Pack. Designed as the ideal starter set, it comes with everything you need, except a partner to dink, drive, serve, or rally with. The paddle pack includes (2) 12 mm JOOLA Seneca paddles featuring the new Essentials Trinity colourway, built using our Cool Press layering process for reliable durability. The sandblasted fibreglass surface adds extra grit, helping new players to shape their shots with confidence. You’ll also receive (4) JOOLA pickleballs and a sling bag to keep your gear organised and ready for the court. With the Onset Pickleball Pack, you’re fully equipped to play from day one.
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