Contact Us

Our Hours

Our team is available from 8AM to 5PM AEST, Monday through Friday.

For Returns & Exchanges

More details on the returns, exchanges, and refunds process can be found on our Refunds & Returns page.


Our warehouse is in the process of relocating from Canberra to Brisbane, Australia. While this transition takes place, you can still place your orders as usual. However, we kindly ask for your understanding as there may be some delays in the delivery of your orders until the relocation process is completed. 

We apologize for any inconvenience this may cause and appreciate your patience and continued support during this time. Thank you for being a valued customer!

Team JOOLA Australia